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Reinventing Government
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Description
“A landmark in the debate on the future of public policy.”—The Washington Post.Reinventing Government – David Osborne and Ted Gaebler Acknowledgments
Preface
Introduction: An American Perestroika
1. Catalytic Government: Steering Rather Than Rowing
2. Community-Owned Government: Empowering Rather Than Serving
3. Competitive Government: Injecting Competition into Service Delivery
4. Mission-Driven Government: Transforming Rule-Driven Organizations
5. Results-Oriented Government: Funding Outcomes, Not Inputs
6. Customer-Driven Government: Meeting the Needs of the Customer, Not Bureaucracy
7. Enterprising Government: Earning Rather Than Spending
8. Anticipatory Government: Prevention Rather Than Cure
9. Decentralized Government: From Hierarchy to Participation and Teamwork
10. Market-Oriented Government: Leveraging Change Through the Market
11. Putting It All Together
Appendix A
Appendix B
Notes
IndexDavid Osborne, managing partner of The Public Strategies Group, has served as an advisor to Vice President Al Gore, a consultant to America?s public sector managers and a counselor to leaders worldwide. He lives in Essex, Massachusetts.US
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| Dimensions | 0.9600 × 5.2400 × 7.9600 in |
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| Subjects | international politics, geopolitics, strategy, money, corporations, BUS079000, corruption, economics books, political science books, business books, government, banking, political books, American politics, political philosophy, world politics, american government, american political thought, american government and politics, economics, politics, culture, business, american history, US government, education, technology, society, law, philosophy, finance, investing, political science, how to, Politics in America, economy, POL017000, 21st century |