Lean Six Sigma

Description

Competitve global economy.  Words that challenge organizational leaders on a daily basis.  Quality, productivity, and cost.  Concepts that must be managed in order to meet the challenges present in today’s economy.  These three words give effective leaders a long to-do list that includes enhancing customer satisfaction; maintaining a safe, clean, and organized workplace; utilizing an effective logistics, scheduling, and shipping system; deploying facilities, raw materials, and technology effectively; managing incoming, work-in-process, and finished goods inventory levels; employing and motivating talented people; and maintaining equipment and facilities; all while providing a quality product or service that customers desire.  A leader’s ability to manage in a complex environment is crucial to their organization’s success.  Quality, productivity, and cost.  Is there any organization in the world that would not want to optimize each of these three areas?   This text presents lean and Six Sigma tools and techniques that enable optimal performance. 

For courses in Lean Six Sigma, Lean Manufacturing, Production Methods and Control, and Production Management.

A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text’s many real life examples show how interrelated tools and techniques can be used to solve problems and are drawen from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government.

Hallmark Features:  

• Learning Opportunities open each chapter along with a quote related to the chapter material.
• Each chapter ends with take away tips that summarize key points.
• Lean Six Sigma Tools at Work provide interesting examples from at a wide variety of high-performing businesses.
• A section on “Costs” emphasizes understanding how costs drive a business, how to understand costs, and how to use information on costs for decision-making.
• A section on “Productivity” provides a wide variety of productivity improvement tools.
• A section on “Quality” provides an overview of key quality improvement tools.
• Historical background of tools and techniques and the people who popularized them provides students with a richer understanding of where the tools and techniques originated and why they are valuable.
• The tools and techniques covered in this text were chosen with careful consultation with industry professionals and the American Society for Quality website.

PROCESS IMPROVEMENT ESSENTIALS

Chapter 1            Lean Six Sigma Origins

Chapter 2            Leadership For Process Improvement

Chapter 3            Strategic Planning For Process Improvement

Chapter 4            Creating a Customer Focus

Chapter 5            Process Improvement Teams

COSTS: Defining Opportunities for Process Improvement

Chapter 6            Costs of Quality

Chapter 7            Process Performance Measures

Chapter 8            Managing Process Improvement Projects

Chapter 9            Problem-solving using Design, Measure, Analyze, Improve, Control

PRODUCTIVITY: Process Improvement Opportunities

Chapter 10          Value Stream Process Mapping

Chapter 11          Just-in-Time and Kanban

Chapter 12          Five S

Chapter 13          Kaizen and Error Proofing

Chapter 14          Work Optimization        

Chapter 15          Productive Maintenance

Chapter 16          Supply Chain Management

QUALITY: Variation Reduction Opportunities

Chapter 17          Statistics

Chapter 18          Variables Control Charts

Chapter 19          Process Capability

Chapter 20          Reliability

Chapter 21          Design of Experiments

Chapter 22          Failure Modes and Effects Analysis

Chapter 23          Lean Six Sigma

A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text’s many real life examples show how interrelated tools and techniques can be used to solve problems and are drawen from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government.

For courses in Lean Six Sigma, Lean Manufacturing, Production Methods and Control, and Production Management.

A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text’s many real life examples show how interrelated tools and techniques can be used to solve problems and are drawen from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government.