Introduction to Operations and Supply Chain Management

Description

PART I: CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS

1. Introduction to Operations and Supply Chain Management
2. Operations and Supply Chain Strategies

PART II: ESTABLISHING THE OPERATIONS ENVIRONMENT

3. Process Choice and Layout Decisions in Manufacturing and Services
4. Business Processes
5. Managing Quality
6. Managing Capacity

PART III: ESTABLISHING SUPPLY CHAIN LINKAGES

7. Supply Management
8. Logistics

PART IV: PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS

9. Forecasting
10. Sales and Operations Planning (Aggregate Planning)
11. Managing Inventory throughout the Supply Chain
12. Managing Production across the Supply Chain
13. JIT / Lean Production

PART V: PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT

14. Managing Projects
15. Developing Products and Services

About our authors

Cecil Bozarth is Professor of Operations and Supply Chain Management at the Poole College of Management at North Carolina State University, where he has received awards for teaching excellence at both the undergraduate and graduate levels. He is a former chair of the Operations Management Division of the Academy of Management, and in 1999 was recognized by APICS as a subject matter expert (SME) in the area of supply chain management. His particular areas of interest are operations and supply chain strategy and supply chain information systems. Bozarth’s consulting experience cuts across a wide range of industries, including such companies as BlueCross BlueShield of North Carolina, Daimler-Benz, John Deere, Duke Energy, Eisai, Ford Motor Company, GKN, IBM, GlaxoSmithKline, Milliken, Patheon, Sonoco, and others. For 13 years, Bozarth was an associate editor for the Journal of Operations Management; he now serves on the journal’s editorial advisory board. Bozarth has also served as a guest editor for the Academy of Management Journal, as well as the Journal of Operations Management.

Robert Handfield is the Bank of America Professor and a Distinguished University Professor at North Carolina State University. Handfield has consulted with over 25 Fortune 500 companies, including Biogen Idec, Caterpillar, John Deere, GlaxoSmithKline, Boston Scientific, Delphi, Chevron, British Petroleum, Chevron Phillips, Bank of America, Sensata, Honda of America, KPMG, ConocoPhillips, Federal Express, SAP, and others, and is a world-renowned expert in the areas of purchasing and logistics. Handfield is the former editor-in-chief of the Journal of Operations Management and has written several books on SCM topics, including Introduction to Supply Chain Management (Prentice Hall, with Ernest L. Nichols; translated into Japanese, Korean, Chinese and Indonesian), Supply Chain Redesign (Prentice Hall Financial Times), and Purchasing and Supply Chain Management, 5th Edition (South-Western College Publishing, with Robert M. Monczka, Larry C. Giunipero, and James L. Patterson).

Hallmark features of this title

An integrated presentation of operations and supply chain management

• Coverage of traditional OM areas such as quality, capacity, queuing, forecasting, inventory, planning and control, and project management (PM) introduce students to these topics and how they apply to SCM.

A focus on employability skills

• The text encourages critical-thinking with dozens of frameworks managers use to solve problems. They include the Six Sigma methodology (Ch. 4), decision tree analysis (Ch. 6), sourcing portfolio analysis (Ch. 7), and PM tools (Ch. 14).

Real-world examples and models

• A Supply-Chain Operations Reference model provides info on key professional groups in operations and SCM areas.
• Problems test students’ knowledge and ensure they’re absorbing major concepts.

New and updated features of this title

An integrated presentation of operations and SCM

• NEW: Professional Profiles boxes feature individuals working in the operations and supply chain area, including their company and industry, experiences and responsibilities, and advice to others entering the field.
• NEW: Section teaches students about 3D printing (additive manufacturing) and how it promises to change the volume/variety trade-offs for many manufactured items (Ch. 3).
• UPDATED: Microsoft® Excel® spreadsheets are incorporated into the text and homework to aid student learning.

A focus on employability skills

• NEW: Section emphasizes employability skills that students develop by studying the course and incorporating the learnings from this text into their daily lives (Ch. 1).
• UPDATED: Discussion of long-term trends now includes the concept of agility (Ch. 1).

Real-world examples and models

• UPDATED: Opening-Chapter Cases reflect the changing business conditions and challenges facing operations and supply chain managers.

NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Student Value Editions also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. For Student Value Editions that include MyLab™ or Mastering™, several versions may exist for each title — including customized versions for individual schools — and registrations are not transferable. In addition, you may need a Course ID, provided by your instructor, to register for and use MyLab or Mastering platforms.

For courses in operations and supply chain management.

 

An integrated approach to operations and supply chain management

Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both operations and supply chain management (SCM). The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The 5th Edition contains updated content and thorough coverage of analytical tools and techniques that students will apply to their careers in operations and SCM. It explores these topics in an interesting and relatable manner, providing students with real-world examples and easy-to-understand material.

Also available with MyLab Operations Management

MyLab™ is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Learn more about MyLab Operations Management.

NOTE: This edition features the same content as the traditional text in a convenient, three-hole-punched, loose-leaf version. Student Value Editions also offer a great value; this format costs significantly less than a new textbook. Before purchasing, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. For Student Value Editions that include MyLab™ or Mastering™, several versions may exist for each title — including customized versions for individual schools — and registrations are not transferable. In addition, you may need a Course ID, provided by your instructor, to register for and use MyLab or Mastering platforms.

For courses in operations and supply chain management.

 

An integrated approach to operations and supply chain management

Introduction to Operations and Supply Chain Management is an integrated, comprehensive introduction to both operations and supply chain management (SCM). The text remains engaging and brief while integrating all of the major concepts of both subjects in one cohesive source. The 5th Edition contains updated content and thorough coverage of analytical tools and techniques that students will apply to their careers in operations and SCM. It explores these topics in an interesting and relatable manner, providing students with real-world examples and easy-to-understand material.

Also available with MyLab Operations Management

By combining trusted authors’ content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. 

NOTE: You are purchasing a standalone product; MyLab™ Operations Management does not come packaged with this content. Students, if interested in purchasing this title with MyLab Operations Management, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

If you would like to purchase both the loose-leaf version of the text and MyLab Operations Management, search for:

0134855450 / 9780134855455 Introduction to Operations and Supply Chain Management, Student Value Edition Plus MyLab Operations Management with Pearson eText — Access Card Package, 5/e 

Package consists of:

• 0134740904 / 9780134740904 Introduction to Operations and Supply Chain Management, Student Value Edition
• 0134742176 / 9780134742175 MyLab Operations Management with Pearson eText — Access Card — for Introduction to Operations and Supply Chain Management