CompTIA Project+ PK0-005 Cert Guide

Description

    Introduction xxix

Part I: Project Management Concepts

Chapter 1 Project Characteristics, Methodologies, and Frameworks 3

    “Do I Know This Already?” Quiz 3

    Foundation Topics 7

    Characteristics of a Project 7

    Methodologies and Frameworks Used in IT Projects 10

    Exam Preparation Tasks 31

    Review All Key Topics 31

    Complete Tables and Lists from Memory 32

    Define Key Terms 32

    Review Questions 33

Chapter 2 Team and Resource Management 37

    “Do I Know This Already?” Quiz 38

    Foundation Topics 41

    Organizational Structures 41

    Resource Life Cycle 45

    Resource Types and Criticality 48

    Gap Analysis 52

    Team Performance Considerations 54

    Roles and Responsibilities 56

    Exam Preparation Tasks 63

    Review All Key Topics 63

    Define Key Terms 65

    Review Questions 65

Chapter 3 Change Control Process Throughout the Project Life Cycle 69

    “Do I Know This Already?” Quiz 70

    Foundation Topics 73

    Project-Specific Change Control 73

    Project Change Management 81

    Exam Preparation Tasks 99

    Review All Key Topics 99

    Define Key Terms 100

    Review Questions 101

Chapter 4 Risk and Issue Management 105

    “Do I Know This Already?” Quiz 106

    Foundation Topics 109

    Overview of Risk Management 109

    General Risks 111

    Risk Analysis 114

    Common Risk Responses 121

    Roles and Responsibilities 126

    Overview of Issue Management 129

    Exam Preparation Tasks 134

    Review All Key Topics 134

    Define Key Terms 135

    Review Questions 136

Chapter 5 Schedule Development and Management 141

    “Do I Know This Already?” Quiz 142

    Foundation Topics 145

    Overview of Project Schedule Development 145

    Story Estimation/Story Points 149

    Upcoming Milestones and Activity Identification 151

    Sequencing 152

    Resource Loading 154

    Estimating Techniques 155

    Schedule Baselining 161

    Schedule Maintenance 162

    Revise Baseline vs. Rebaseline 167

    Exam Preparation Tasks 168

    Review All Key Topics 168

    Define Key Terms 169

    Review Questions 169

Chapter 6 Quality, Cost, and Performance Management 175

    “Do I Know This Already?” Quiz 175

    Foundation Topics 179

    Overview of Quality, Cost, and Performance Management 179

    Key Performance Indicators and Objectives and Key Results 179

    Cost and Schedule Performance 181

    Verification and Validation 189

    Sprint Review 189

    Retrospective/Lessons Learned 190

    Audits and Inspections 191

    Test Plan and Testing Cycles 193

    Post-Implementation Support/Warranty Period 194

    Service Level Agreement 194

    Exam Preparation Tasks 195

    Review All Key Topics 195

    Define Key Terms 196

    Review Questions 196

Chapter 7 Communication and Meeting Management 201

    “Do I Know This Already?” Quiz 202

    Foundation Topics 206

    Assess Methods of Communication 206

    Develop Communication Platforms/Modalities 209

    Manage Project Communication 210

    Control Project Communication 216

    Meeting Roles 218

    Meeting Tools 219

    Meeting Types 221

    Exam Preparation Tasks 226

    Review All Key Topics 226

    Define Key Terms 227

    Review Questions 227

Chapter 8 Project Procurement and Vendor Selection 231

    “Do I Know This Already?” Quiz 231

    Foundation Topics 235

    Resource Procurement Overview 235

    Resource Procurement Methods 236

    Exploratory Documents 238

    Vendor Evaluation Techniques 240

    Contract Considerations and Types 245

    Exam Preparation Tasks 254

    Review All Key Topics 254

    Define Key Terms 255

    Review Questions 255

Part II: Project Life Cycle Phases

Chapter 9 Project Life Cycles, Discovery/Concept Preparation Phase, and Initiating Phase Activities 259

    “Do I Know This Already?” Quiz 260

    Foundation Topics 263

    The Project Life Cycle 263

    Discovery Phase Activities 266

    Initiating Phase Activities 271

    Exam Preparation Tasks 283

    Review All Key Topics 283

    Define Key Terms 284

    Review Questions 285

Chapter 10 Planning Phase Activities 289

    “Do I Know This Already?” Quiz 290

    Foundation Topics 295

    Plan the Project Scope 295

    Define Units of Work 297

    Develop a Project Schedule 297

    Plan Resource Management 299

    Determine Budget Considerations 301

    Develop a Quality Assurance Plan 302

    Plan Risk Management 303

    Plan Project Communication 305

    Develop a Project Management Plan 308

    Develop a Transition/Release Plan 313

    Operational Training 314

    Go Live 314

    Operational Handoff 314

    Audience Tailoring 315

    Exam Preparation Tasks 315

    Review All Key Topics 315

    Define Key Terms 316

    Review Questions 317

Chapter 11 Executing Phase Activities 321

    “Do I Know This Already?” Quiz 321

    Foundation Topics 325

    Execute Tasks According to the Project Management Plan 325

    Monitor and Control Project Work 325

    Manage Vendors 326

    Conduct Project Meetings and Updates 327

    Tracking/Reporting 327

    Update the Project Budget 329

    Update the Project Timeline 330

    Manage Conflict 330

    Coordinate a Phase-Gate Review 336

    Implement Organizational Change Management 336

    Exam Preparation Tasks 342

    Review All Key Topics 342

    Define Key Terms 342

    Review Questions 343

Chapter 12 Closing Phase Activities 347

    “Do I Know This Already?” Quiz 348

    Foundation Topics 352

    Project Evaluation 352

    Deliverable Validation 352

    Contract Closure 353

    Access Removal 353

    Resource Release 354

    Project Closure Meeting 354

    Project Closeout Report 355

    Stakeholder Feedback Collection 355

    Documentation Archival 356

    Budget Reconciliation 356

    Rewards and Celebration 357

    Project Sign-Off 357

    Exam Preparation Tasks 358

    Review All Key Topics 358

    Define Key Terms 358

    Review Questions 359

Part III: Project Tools and Documentation

Chapter 13 Project Management Tools 363

    “Do I Know This Already?” Quiz 363

    Foundation Topics 367

    Tracking Charts and Diagrams 367

    Project Management Tools 374

    Scheduling and Ticketing/Case Management Tools 383

    Communication Tools 385

    Collaboration Tools 389

    Documentation and Office Production Tools 392

    Exam Preparation Tasks 393

    Review All Key Topics 393

    Define Key Terms 394

    Review Questions 395

Chapter 14 Quality and Performance Charts 399

    “Do I Know This Already?” Quiz 399

    Foundation Topics 403

    Histogram 403

    Pareto Chart 404

    Run Chart 405

    Scatter Diagram 406

    Fishbone/Ishikawa Diagram 408

    Control Chart 409

    Burnup/Burndown Charts 410

    Velocity Chart 411

    Decision Tree 412

    Exam Preparation Tasks 413

    Review All Key Topics 413

    Define Key Terms 414

    Review Questions 415

Part IV: IT and Governance

Chapter 15 Environmental, Social, and Governance (ESG) Factors and Compliance, Data Security, and Privacy Considerations 419

    “Do I Know This Already?” Quiz 420

    Foundation Topics 424

    Environmental, Social, and Governance (ESG) Factors 424

    Corporate IT Security Policies and Restrictions 427

    Physical Security 429

    Operational Security 431

    Digital Security 432

    Data Security 434

    Data Confidentiality 439

    Impact of Compliance and Privacy Considerations on Project Management 442

    Legal and Regulatory Impacts 443

    Exam Preparation Tasks 445

    Review All Key Topics 445

    Define Key Terms 447

    Review Questions 447

Chapter 16 Foundational IT Concepts and Operational Change Control for IT Project Management 451

    “Do I Know This Already?” Quiz 451

    Foundation Topics 454

    Infrastructure 454

    Cloud Models 456

    Software 459

    Enterprise Resource Planning 459

    IT Infrastructure Change Control 462

    Software Change Control 464

    Cloud Versus On-Premises Change Control 465

    Continuous Integration/Continuous Deployment (CI/CD) Process 465

    Tiered Architecture in Software Development 466

    Exam Preparation Tasks 468

    Review All Key Topics 468

    Define Key Terms 468

    Review Questions 469

Part V: Getting Ready for the Exam

Chapter 17 Final Preparation 473

    Take Advantage of the Tools in This Book 473

    Practice with Pearson Test Prep 474

    Ready, Set, Test! 475

Appendix A Answers to the “Do I Know This Already?” Questions and Review Quizzes 477

Appendix B Master Table of Project Management Artifacts, Documents, and Plans 511

Glossary 515

 

Online Elements

Appendix C Memory Tables

Appendix D Memory Tables Answers

TOC, 9780138074425, 7/27/23

CompTIA® Project+ PK0-005 Cert Guide from Pearson IT Certification helps you prepare to succeed on the CompTIA Project+ exam by directly addressing the exam’s objectives as stated by CompTIA. Leading instructors and experts Robin Abernathy and Ann Lang share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

 

This complete study package includes

 

• Complete coverage of the exam objectives and a test-preparation routine designed to help you pass the exams
• Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section
• Chapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughly
• The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports
• An online, interactive Flash Cards application to help you drill on Key Terms by chapter
• A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
• Study plan suggestions and templates to help you organize and optimize your study time

 

Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that ensure your exam success.

 

This study guide helps you master all the topics on the Project+ PK0-005 exam, deepening your knowledge of:

 

• Project management concepts: Project characteristics, methodologies, and frameworks; team and resource management; change control; risk and issue management; schedule development and management; quality, cost, and performance management; communication and meeting management; project procurement and vendor selection
• Project life cycle phases: Project life cycles; discovery/concept preparation phase; initiating, planning, executing, and closing phase activities
• Project tools and documentation: Project management tools; quality and performance charts
• IT and governance: Environmental, social, and governance (ESG) factors and compliance; data security and privacy considerations; foundational IT concepts and operational change control for IT project management

Additional information

Dimensions	1.18 × 7.88 × 9.13 in
Series	Certification Guide
Imprint	Pearson IT Certification
Format	gen
ISBN-13	09780138074425
ISBN-10	0138074429
Author	Ann Lang, Robin Abernathy
BISAC	COM055010
Subjects	CompTIA, ESG, vendor selection, project procurement, resource management, performance management, schedule development, issue management, project life cycle, Project+, CompTIA Project+, waterfall, COM055010, H-11 PEARSON IT CERTIFICATION, IT Professional, Employability, risk management, higher education, project management, certification, agile